Mandarin Oriental Ritz, Madrid

About this property

Location

With a stay at Mandarin Oriental Ritz, Madrid, you'll be centrally located in Madrid, just a 3-minute walk from Prado Museum and 9 minutes by foot from Gran Via. This luxury hotel is 0.6 mi (1 km) from Puerta del Sol and 0.4 mi (0.7 km) from Plaza de Santa Ana.

Dining

Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

Rooms

Make yourself at home in one of the 153 individually decorated guestrooms, featuring iPod docking stations and minibars. Complimentary wired internet access is available to keep you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Amenities

Pamper yourself with a visit to the spa, which offers massages and facials. If you're looking for recreational opportunities, you'll find a health club, an indoor pool, and a steam room. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

Business Amenities

Featured amenities include limo/town car service, express check-in, and express check-out. This hotel has 3 meeting rooms available for events. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

Property Specifications

Total number of rooms - 153. Number of floors - 6. Year Built - 1910

Languages our Staff can assist you in

Arabic, English, French, German, Italian, Spanish

Payment types at the property

American Express, Diners Club, JCB International, Mastercard, Visa, Cash, UnionPay, Debit cards not accepted

Check-in Instructions

Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed. This property accepts credit cards and cash. Cashless transactions are available. Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.Minimum check-in age is 18.

Check-in Special Instructions

This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Minimum check-in age is: 18.

Optional extras

Fee for full breakfast: approximately EUR 55 per person. Airport shuttle fee: EUR 180 per vehicle (one-way, maximum occupancy 6). Pet fee: EUR 110 per pet, per stay. Service animals are exempt from fees. Rollaway bed fee: EUR 132.0 per night. The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets Policy

Pets allowed, Pet max weight (per pet) in kg is 10, Pet max weight (per pet) in lb is 22, Only dogs are allowed, Maximum number of pets per room 1, Service animals are allowed, Service animals are exempt from fees/restrictions, Pets cannot be left unattended

What You Need to Know

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section). A car is not required for transportation to and from this property. Cashless payment methods are available for all transactions.Contactless check-in and contactless check-out are available.