Hotel Fenix Gran Meliá - The Leading Hotels of the World

About this property

Location

With a stay at Hotel Fenix Gran Meliá - The Leading Hotels of the World in Madrid (Salamanca), you'll be within a 15-minute walk of U.S. Embassy and Gran Via. This luxury hotel is 1.2 mi (1.9 km) from Prado Museum and 2 mi (3.1 km) from El Retiro Park.

Dining

Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

Rooms

Make yourself at home in one of the 186 guestrooms featuring minibars and plasma televisions. Your bed comes with down comforters and premium bedding. Satellite programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have deep soaking bathtubs and rainfall showerheads.

Amenities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Business Amenities

Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Madrid? This hotel has 6458 square feet (600 square meters) of space consisting of conference space and 6 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Property Specifications

Total number of rooms - 186. Number of floors - 7. Number of buildings/towers - 1. Year Built - 1953

Languages our Staff can assist you in

English, French, Italian, Spanish

Payment types at the property

American Express, Diners Club, JCB International, Mastercard, Visa, Cash not accepted, Debit cards not accepted

Check-in Instructions

Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts credit cards; cash is not accepted. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá). Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.Minimum check-in age is not specified.

Check-in Special Instructions

Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation. This property offers use of an 'Audi e-tron' electric vehicle for 1 day per stay. Guests must contact the property prior to arrival to reserve use of the vehicle (subject to availability). This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required. Minimum check-in age is: not specified.

Optional extras

Fee for buffet breakfast: approximately EUR 40 per person. Airport shuttle fee: EUR 105 per vehicle (one way). Self parking fee: EUR 40.00 per day. Pet fee: EUR 80 per pet, per stay. Service animals are exempt from fees. The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets Policy

Pets allowed, Only dogs are allowed, Maximum number of pets per room 2, Service animals are allowed, Service animals are exempt from fees/restrictions

What You Need to Know

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).