Guest Ratings

4.9

Excellent club hotel.

based on 8450 reviews

WiFi rated 4.8/5 based on reviews

1

2%

2%

2

1%

1%

3

2%

2%

4

11%

11%

5

84%

84%

Crowne Plaza Festival City by IHG

5-Star Hotel

Dubai, Dubai Festival City

Check-in time

3:00 PM

Check-out time

12:00 PM


Excellent Resort Hotel

Top 2% in city

Excellent Luxury Hotel

Top 4% in city

Excellent Family Hotel

Top 4% in city

Excellent Business Hotel

Top 5% in city

4.8/5

WiFi

14 reviews

4.8/5

Location

1017 reviews

4.8/5

Service

2681 reviews

4.7/5

Food

561 reviews

Choose from the Available Rooms

Check in
13 Oct, 2026
1
Check out
14 Oct, 2026

About this property

Location

You'll be centrally located in Dubai with a stay at Crowne Plaza Festival City by IHG, you'll be 9 minutes by foot from Dubai Festival City Mall. This family-friendly hotel is 0.5 mi (0.8 km) from Dubai Creek and 6 mi (9.7 km) from Dubai World Trade Centre.

Dining

Enjoy Mediterranean cuisine at Zaytoun, a poolside restaurant where you can dine alfresco. Or stay in and take advantage of the 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee.

Rooms

Make yourself at home in one of the 316 guestrooms featuring minibars and plasma televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily.

Amenities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an outdoor pool, and a hot tub. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride on the complimentary shuttle, which operates within 10 kilometers.

Business Amenities

Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and 11 meeting rooms. A train station pick-up service is provided at no charge, and free valet parking is available onsite.

Property Specifications

Total number of rooms - 316. Number of floors - 19

Languages our Staff can assist you in

Arabic, Chinese (Mandarin), English, Filipino, French, German, Hindi, Italian, Portuguese, Romanian, Russian, Spanish, Turkish

Payment types at the property

American Express, Carte Blanche, Diners Club, JCB International, Mastercard, Visa, Cash, Debit cards

Check-in Instructions

Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed. This property accepts credit cards, debit cards, and cash. Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.Minimum check-in age is 18.

Check-in Special Instructions

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests. Minimum check-in age is: 18.

Optional extras

Fee for buffet breakfast: approximately AED 112 per person. Rollaway bed fee: AED 150.0 per stay. The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets Policy

Pets not allowed, Service animals are allowed, Service animals are exempt from fees/restrictions

What You Need to Know

Pool access available from 7:00 AM to 8:00 PM.Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. A car is recommended for transportation to and from this property. Contactless check-out is available.

Property Registry

Property Registration/License Number: 606747

Experiences

  • enjoying The Dubai Fountain

  • visiting Burj Khalifa

  • enjoying Bay Avenue Park

  • visiting Green Planet Dubai

  • enjoying Sharjah Aquarium

  • visiting Burj Al Arab Tower

  • Enjoying RiverDubai Creek

Discover places near the hotel

  • Dubai Festival City Mall

    800 m

  • Dubai Creek

    800 m

  • Creek Park

    4.2 km

  • Mohammed Bin Rashid University Of Medicine and Health Sciences

    4.9 km

  • Dubai Intl. Airport (DXB)

    5.0 km

  • City Centre Deira

    5.3 km

  • Deira Clocktower

    6.0 km

  • Wafi City Mall

    6.1 km

  • Dubai Creek Golf & Yacht Club

    6.3 km

  • American Hospital Dubai

    6.6 km

  • Al Ghurair Centre

    7.9 km

  • Fish Roundabout

    8.0 km

  • Burj Nahar Mall

    8.3 km

  • Spice Souq

    8.8 km

  • Deira Spice Souq

    8.9 km

  • Naif Souq

    9.0 km

  • Sharjah (SHJ-Sharjah Intl.)

    29.9 km

  • Al Maktoum Intl. Airport (DWC)

    58.8 km

Hotel Amenities

  • 24H. Security

  • Breakfast

  • First aid

  • Cleaning

  • TV

  • Smoke detector

  • Dinner

  • Housekeeping

  • Steam room

  • Beach nearby

  • Coffee

  • Pool bar

  • Buffet

  • Minibar

  • Entertainment activities

  • Kid's swimming pool

  • Shower

  • Refrigerator

  • Telephone

  • Cot

  • Towels

  • Lake

  • Wake-Up service

  • Carpeted

  • Slippers

  • Sofa bed

  • Bath

  • Bathroom

  • Toiletries

  • Desk

  • Shuttle service

  • Radio

  • Bathrobe

  • Alarm clock

  • Hairdryer

  • WC

  • Concierge

  • Security Features

  • ATM

  • Golf course

  • Sauna

  • Bars

  • Banquet

  • 24-hour front desk

  • Spa

  • Room service

  • Wifi

  • Restaurant

  • Parking

  • Fitness centre

  • Non-smoking rooms

  • Outdoor swimming pool

  • Free Parking

  • Bar/Snack/CafEn'

  • Family Rooms

  • Free Wifi

  • Garden

  • Terrace

  • Swimming pool

  • Babysitting service

  • Business Center

  • Smoking area

  • Luggage storage

  • Copy

  • Car rental service

  • Jacuzzi

  • Playground

  • Currency exchange

  • Valet parking

  • Air conditioning

  • Express check in

  • Lift

  • Internet access

  • Iron and board

  • Breakfast in room

  • Dry cleaning service

  • Safe

  • Laundry Service

Guest questions

RelatedCrowne Plaza Festival City by IHG

  • Does Crowne Plaza Dubai Festival City have a hot tub for its guests?

    Yes, there is a hot tub.

  • Which popular attractions are close to Crowne Plaza Dubai - Festival City?

    Nearby attractions include Dubai Festival City Mall , Imagine , and Novo Cinema Dubai Festival CIty Mall

  • Does Crowne Plaza Dubai Festival City have a restaurant on site?

    has 2 restaurants

  • What type of room can I book at Crowne Plaza Dubai Festival City?

    options includes :Suite-Double-Twin

  • What kind of breakfast is served at Crowne Plaza Dubai Festival City?

    Breakfast option(s) include:Continental-Full English/Irish-Vegetarian-Buffet