About this property

Location

With a stay at Hotel Chinzanso Tokyo in Tokyo (Bunkyo), you'll be a 4-minute drive from Tokyo Dome and 5 minutes from Imperial Palace East Gardens. This family-friendly hotel is 3.2 mi (5.2 km) from Ueno Zoo and 5.6 mi (8.9 km) from Tokyo Skytree.

Dining

Enjoy Japanese cuisine at Miyuki, one of the hotel's 7 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Rooms

Make yourself at home in one of the 265 guestrooms featuring refrigerators and LCD televisions. Complimentary wired internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and designer toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.

Amenities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as hot springs, an indoor pool, and a hot tub. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

Business Amenities

Featured amenities include complimentary wired internet access, express check-out, and complimentary newspapers in the lobby. Planning an event in Tokyo? This hotel has 77619 square feet (7211 square meters) of space consisting of conference space and 39 meeting rooms. Self parking (subject to charges) is available onsite.

Renovations

The property will be renovating from September 29 2025 to October 3 2025 (completion date subject to change). The following areas are affected: Swimming pool. During renovations, the hotel will make every effort to minimize noise and disturbance.

Property Specifications

Total number of rooms - 265. Number of floors - 14. Number of buildings/towers - 1. Year Built - 1991

Languages our Staff can assist you in

Chinese (Mandarin), English, Japanese

Payment types at the property

American Express, Diners Club, JCB International, Mastercard, Visa, Cash, UnionPay, Debit cards not accepted

Check-in Instructions

Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed. This property accepts credit cards and cash. Cashless transactions are available. Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit. Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.Minimum check-in age is 18.

Check-in Special Instructions

Front desk staff will greet guests on arrival. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Fees apply to access the spa area (pool, hot spring, and fitness facility) unless guests are booked in a Spa Access room category. Guests must be at least 20 years to stay in a smoking room. Minimum check-in age is 18.

Optional extras

Fee for full breakfast: approximately JPY 6095 per person. Self parking fee: JPY 1000.00 per night. Valet parking fee: JPY 2000.00 per night. Pet fee: JPY 11385 per accommodation, per night. Service animals are exempt from fees. Early check-in is available for a fee (subject to availability). Late check-out is available for a fee (subject to availability). Rollaway bed fee: JPY 12650.0 per day. Facilities fee: JPY 5500 per person, per day and includes use of: sauna; hot tub; swimming pool. The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets Policy

Pets allowed, Pet max weight (per pet) in kg is 10, Pet max weight (per pet) in lb is 22, Only dogs and cats are allowed, Maximum number of pets per room 1, Service animals are allowed, Service animals are exempt from fees/restrictions

What You Need to Know

Pool access available from 6:00 AM to 10:00 PM.Hot springs access available from 8:00 AM to 6:00 PM.Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. Parking height restrictions apply. Cashless payment methods are available for all transactions.Guests with tattoos are not able to use the onsite public bathing facilities.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).