About this property

Location

Sofitel Shahd Al Madinah is in the heart of Madinah, within a 10-minute walk of The Green Dome and Prophet's Mosque. This luxury hotel is 1.7 mi (2.8 km) from Baqi Cemetery and 1.8 mi (2.8 km) from New Bilal Market.

Dining

Stop by the hotel's restaurant, Arabesque, for lunch or dinner. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Quench your thirst with your favorite drink at the bar/lounge.

Rooms

Make yourself at home in one of the 469 guestrooms featuring refrigerators and free minibar items. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and bidets. Conveniences include phones, as well as safes and desks.

Amenities

Make use of convenient amenities such as complimentary wireless internet access, concierge services, and gift shops/newsstands.

Business Amenities

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Property Specifications

Total number of rooms - 469. Number of floors - 14. Number of buildings/towers - 1. Year Built - 2001

Languages our Staff can assist you in

Arabic, English, Filipino, French, Hindi, Turkish, Urdu

Payment types at the property

American Express, Mastercard, Visa, Cash, Debit cards

Check-in Instructions

Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts major credit cards, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.. Safety features at this property include a fire extinguisher, a security system, and a first aid kit. Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.Minimum check-in age is 18.

Check-in Special Instructions

Front desk staff will greet guests on arrival. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation. Minimum check-in age is 18.

Optional extras

Covered self parking fee: SAR 100 per day. Late check-in fee for check-in between midnight and 4:00 AM. The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets Policy

Pets not allowed, Service animals not allowed

What You Need to Know

Only Muslims are allowed to enter the holy cities of Mecca and Medina. Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property. Couples wishing to share a room must provide proof of marriage. One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. No pets and no service animals are allowed at this property. Contactless check-in and contactless check-out are available.

Property Registry

Property Registration/License Number: 10007643