Guest Ratings

4.8

Excellent hotel.

based on 39987 reviews

Location rated 4.8/5 based on reviews

1

3%

3%

2

2%

2%

3

3%

3%

4

13%

13%

5

80%

80%

Swissôtel Makkah

5-Star Hotel

Makkah, King Abdul Aziz Endowment

Check-in time

4:00 PM

Check-out time

12:00 PM


4.8/5

Location

4049 reviews

4.8/5

Service

11189 reviews

4.5/5

Cleanliness

3775 reviews

4.3/5

Room

7024 reviews

Choose from the Available Rooms

Check in
13 Oct, 2026
1
Check out
14 Oct, 2026

About this property

Location

Swissôtel Makkah is centrally located in Makkah, a 4-minute walk from Great Mosque of Makkah and 5 minutes by foot from The Clock Towers. This luxury hotel is 1.6 mi (2.5 km) from King Fahad Gate and 2.6 mi (4.2 km) from Souk Al-Khalil.

Dining

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:30 AM for a fee.

Rooms

Make yourself at home in one of the 1487 air-conditioned rooms featuring refrigerators. Complimentary wireless internet access is available to keep you connected. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.

Amenities

Make use of convenient amenities such as complimentary wireless internet access, concierge services, and gift shops/newsstands. Additional features at this Art Deco hotel include a hair salon, a television in a common area, and a banquet hall.

Business Amenities

Featured amenities include a business center, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Property Specifications

Total number of rooms - 1487. Number of floors - 43. Number of buildings/towers - 1. Year Built - 2011

National Tourism body ratings

This property has received its official star rating from Saudi Ministry of Tourism.

Languages our Staff can assist you in

Arabic, English, French, Hindi

Payment types at the property

Mastercard, Visa, Cash, Debit cards

Check-in Instructions

Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash. This property uses a grey water recycling system. Noise-free guestrooms cannot be guaranteed. Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels). Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.Minimum check-in age is 16.

Check-in Special Instructions

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. A valid permit to perform Hajj must be presented at the airport and check-in at the property from May 1-June 10, 2026. Minimum check-in age is: 16.

Optional extras

Fee for buffet breakfast: approximately SAR 300 per person. Airport shuttle fee: SAR 800 per vehicle (roundtrip, maximum occupancy 3). Rollaway bed fee: SAR 241.5 per day. The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets Policy

Pets not allowed, Service animals not allowed

What You Need to Know

Only Muslims are allowed to enter the holy cities of Mecca and Medina. Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property. Couples wishing to share a room must provide proof of marriage. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property. Alcohol is not served or permitted at this property. Contactless check-out is available.

Property Registry

Property Registration/License Number: 10007391

Experiences

  • Visiting Makkah Museum

  • Visiting Hira Cultural District

  • Visiting Jabal Thawr

  • Visiting Abraj Al Bait

  • Shopping at Al Diyafa Mall

  • Shopping at Makkah Mall

  • Shopping at Al Hijaz Mall

  • Visting The Walters Art Museum

Discover places near the hotel

  • Great Mosque of Makkah

    300 m

  • The Clock Towers

    400 m

  • Well of Zamzam

    500 m

  • Maqam Ibrahim

    500 m

  • Kaaba

    500 m

  • Black Stone

    500 m

  • King Fahad Gate

    600 m

  • Al-Salam Gate

    600 m

  • Alkhalil Courtyard

    800 m

  • Souk Al-Khalil

    800 m

  • Safa and Marwah

    1.0 km

  • 60th Street

    1.4 km

  • As-Haabee Exhibition

    1.7 km

  • Masjid Al-Jinn

    1.9 km

  • Al Malaa Cemetery

    2.2 km

Hotel Amenities

  • Telephone

  • Security Features

  • Smoke detector

  • Cleaning

  • First aid

  • Bars

  • Minibar

  • Shower

  • TV

  • Sheets

  • Toiletries

  • Slippers

  • Carpeted

  • Wake-Up service

  • 24H. Security

  • Towels

  • Water

  • Cot

  • Coffee

  • Bathrobe

  • Desk

  • Bathroom

  • Hairdryer

  • Wheelchair accessible

  • WC

  • Free Wifi

  • Family Rooms

  • Non-smoking rooms

  • Wifi

  • Room service

  • 24-hour front desk

  • Business Center

  • Laundry Service

  • Dry cleaning service

  • Barber/Beauty Salon

  • Restaurant

  • Iron and board

  • Housekeeping

  • Breakfast in room

  • Concierge

  • Luggage storage

  • Air conditioning

  • Chapel

  • Safe

  • Lift

  • Internet access

  • Copy

Guest questions

RelatedSwissôtel Makkah

  • What kind of breakfast is served at Swissotel Makkah?

    Breakfast option(s) include:Continental/Full English/Irish/Vegetarian/Kosher

  • What are the check-in and check-out times at Swissotel Makkah?

    Check-in at Swissotel Makkah is from 16:00, and check-out is until 12:00.

  • Does Swissotel Makkah have a restaurant on site?

    Swissotel Makkah has 1 restaurant: Al Ruwad Restaurant

  • What is the walking distance to the Haram?

    It around 500m

  • Which languages are spoken by the staff at Swissotel Makkah?

    The staff speaks multiple languages including English, Hindi

  • How far is Swissotel Makkah from the centre of Makkah?

    Hotel is 500 m from the centre of Makkah