Guest Ratings

4.8

Excellent hotel.

based on 32388 reviews

Location rated 4.7/5 based on reviews

1

4%

4%

2

2%

2%

3

4%

4%

4

11%

11%

5

80%

80%

Zamzam Pullman Makkah

4-Star Hotel

Makkah, Abraj Al-bait.

Check-in time

2:00 PM

Check-out time

12:00 PM


4.7/5

Location

2044 reviews

4.6/5

Service

9308 reviews

4.3/5

Cleanliness

2758 reviews

4.1/5

Room

5295 reviews

Choose from the Available Rooms

Check in
13 Oct, 2026
1
Check out
14 Oct, 2026

About this property

Location

A stay at Zamzam Pullman Makkah places you in the heart of Makkah, steps from Great Mosque of Makkah and The Clock Towers. This spa hotel is 0.3 mi (0.6 km) from Kaaba and 0.2 mi (0.4 km) from King Fahad Gate.

Dining

Grab a bite at Al Zahra, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Rooms

Make yourself at home in one of the 1315 guestrooms featuring minibars and flat-screen televisions. Your Select Comfort bed comes with Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.

Amenities

Pamper yourself with a visit to the spa, which offers massages. This Art Deco hotel also features complimentary wireless internet access, concierge services, and shopping on site.

Business Amenities

Featured amenities include limo/town car service, a computer station, and complimentary newspapers in the lobby. Planning an event in Makkah? This hotel has 1076 square feet (100 square meters) of space consisting of conference space and meeting rooms.

Property Specifications

Total number of rooms - 1315. Number of floors - 33. Number of buildings/towers - 1. Year Built - 2005

National Tourism body ratings

This property has received its official star rating from Saudi Ministry of Tourism.

Languages our Staff can assist you in

Arabic, English

Payment types at the property

American Express, Diners Club, Mastercard, Visa, Cash, Debit cards not accepted

Check-in Instructions

Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed. This property accepts credit cards and cash. Cashless transactions are available. Some water is reused through a grey water recycling system. Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels). Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.Minimum check-in age is 18.

Check-in Special Instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Minimum check-in age is: 18.

Optional extras

Fee for buffet breakfast: approximately SAR 90 per person. Valet parking fee: SAR 287.50 per day. Early check-in fee: SAR 400 (subject to availability). Late check-out fee: SAR 400 (subject to availability). Rollaway bed fee: SAR 400.0 per night. The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets Policy

Pets not allowed

What You Need to Know

Only Muslims are allowed to enter the holy cities of Mecca and Medina. Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property. Couples wishing to share a room must provide proof of marriage. Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Alcohol is not served or permitted at this property. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.Contactless check-in and contactless check-out are available.

Property Registry

Property Registration/License Number: 10001442

Experiences

  • visiting Makkah Museum

  • visiting Jabal Thawr

  • Visiting King Abdul Aziz Complex for Kiswa of the Holy Kaaba

  • shopping at Makkah Mall

  • A walk at Al Ma'ali Garden Park

Discover places near the hotel

  • The Clock Towers

    100 m

  • Great Mosque of Makkah

    200 m

  • King Fahad Gate

    400 m

  • Souk Al-Khalil

    500 m

  • Well of Zamzam

    500 m

  • Maqam Ibrahim

    600 m

  • Kaaba

    600 m

  • Black Stone

    600 m

  • Alkhalil Courtyard

    600 m

  • Al-Salam Gate

    700 m

  • Safa and Marwah

    1.0 km

  • 60th Street

    1.2 km

  • As-Haabee Exhibition

    1.5 km

  • Masjid Al-Jinn

    2.0 km

  • Al Malaa Cemetery

    2.3 km

Hotel Amenities

  • Breakfast

  • Fitness centre

  • Family Rooms

  • Free Wifi

  • Minibar

  • Shower

  • Bath

  • TV

  • Telephone

  • Parking

  • Hairdryer

  • Bathrobe

  • Toiletries

  • WC

  • Bathroom

  • Carpeted

  • Wake-Up service

  • Cot

  • Desk

  • Iron and board

  • Restaurant

  • Non-smoking rooms

  • Room service

  • Cleaning

  • Garage

  • Concierge

  • Air conditioning

  • Luggage storage

  • Copy

  • Car rental service

  • Currency exchange

  • Valet parking

  • Safe

  • Lift

  • Wifi

  • Internet access

  • Laundry Service

  • Shuttle service

  • Bars

  • 24-hour front desk

  • Spa

  • Dry cleaning service

  • First aid

Guest questions

RelatedZamzam Pullman Makkah

  • Does the hotel have a spa ?

    Unfortunately, there is no spa or wellness centre

  • Does the hotel popular with families?

    Yes, popular with guests booking family stays.

  • Does the hotel have a restaurant on site?

    the hotel has 1 restaurant

  • How far the hotel from the centre of Makkah?

    the distance between the hotel and the centre of Makkah is 350 m .

  • What are the check-in and check-out times ?

    check in from 14:00, and check-out is until 12:00.