Guest Ratings

4.8

Excellent luxury hotel.

based on 1787 reviews

Location rated 4.9/5 based on reviews

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NH Collection Palacio de Tepa

5-Star Hotel

Madrid, Calle de San Sebastián 2

Check-in time

3:00 PM

Check-out time

12:00 PM


Excellent Luxury Hotel

Top 1% in city

Excellent Rooms

Top 1% in city

Cleanest

Top 1% in city

Excellent Amenities

Top 1% in city

4.9/5

Location

505 reviews

4.8/5

Service

798 reviews

4.8/5

Vibe

255 reviews

4.7/5

Food

173 reviews

Choose from the Available Rooms

Check in
20 Oct, 2026
1
Check out
21 Oct, 2026
1

Guests

2 Guests · 1 Room

About this property

Location

With a stay at NH Collection Palacio de Tepa, you'll be centrally located in Madrid, steps from Plaza de Santa Ana and 4 minutes by foot from Puerta del Sol. This luxury hotel is 0.4 mi (0.6 km) from Plaza Mayor and 0.5 mi (0.8 km) from Gran Via.

Dining

Satisfy your appetite for lunch or dinner at Entre Letras, a restaurant which specializes in Mediterranean cuisine, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 8:00 AM to 11:30 AM for a fee.

Rooms

Make yourself at home in one of the 83 guestrooms featuring minibars and LCD televisions. Your bed comes with premium bedding, and all rooms are furnished with double sofa beds. Satellite television is provided for your entertainment. Private bathrooms with bathtubs feature complimentary toiletries and hair dryers.

Amenities

Pamper yourself with onsite massages or enjoy recreation amenities such as a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.

Business Amenities

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Madrid? This hotel has 646 square feet (60 square meters) of space consisting of conference space and 3 meeting rooms.

Property Specifications

Total number of rooms - 83. Number of floors - 5. Number of buildings/towers - 1. Year Built - 2010

Languages our Staff can assist you in

English, French, German, Spanish

Payment types at the property

American Express, Diners Club, Mastercard, Visa, Cash, UnionPay, Debit cards not accepted

Check-in Instructions

Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed. This property accepts credit cards and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.. Safety features at this property include a smoke detector.Minimum check-in age is 18.

Check-in Special Instructions

Front desk staff will greet guests on arrival at the property. Minimum check-in age is: 18.

Optional extras

Fee for cooked-to-order breakfast: approximately EUR 33.90 for adults and EUR 33.90 for children. Valet parking fee: EUR 40 per day. Nearby parking fee: EUR 40 per day (656 ft away). Pet fee: EUR 35 per pet, per night. Service animals are exempt from fees. The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets Policy

Pets allowed, Pet max weight (per pet) in kg is 25, Pet max weight (per pet) in lb is 55, Only dogs and cats are allowed, Maximum number of pets per room 2, Service animals are allowed, Service animals are exempt from fees/restrictions

What You Need to Know

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. A car is not required for transportation to and from this property.

Discover places near the hotel

  • Plaza de Santa Ana

    100 m

  • Plaza de Canalejas

    300 m

  • Puerta del Sol

    300 m

  • Calle de Alcalá

    400 m

  • Preciados Street

    500 m

  • El Oso y el Madrono

    500 m

  • Casino de Madrid

    600 m

  • Plaza Mayor

    600 m

  • Thyssen-Bornemisza National Museum

    700 m

  • Paseo del Prado

    700 m

  • Sobrino de Botin

    700 m

  • Fountain of Neptune

    700 m

  • San Miguel Market

    700 m

  • Gran Via

    800 m

  • Plaza de España - Princesa

    800 m

Hotel Amenities

  • Free Wifi

  • Fitness centre

  • 24-hour front desk

  • Restaurant

  • Wifi

  • Room service

  • Pets allowed

  • Banquet

  • Parking

  • Family Rooms

  • Non-smoking rooms

  • Concierge

  • Garage

  • Special diets

  • Air conditioning

  • Luggage storage

  • Copy

  • Lunch

  • Massage

  • Valet parking

  • Safe

  • Express check in

  • Lift

  • Internet access

  • Iron and board

  • Breakfast in room

  • Dry cleaning service

  • Laundry Service

  • Business Center

  • Shuttle service

  • Bars

  • 24H. Security

  • Security Features

  • Smoke detector

  • Toiletries

  • Gymnasium

  • Cot

  • Water

  • Towels

  • Wake-Up service

  • Slippers

  • Bathroom

  • TV

  • Desk

  • Bathrobe

  • Hairdryer

  • Telephone

  • Shower

  • Minibar

  • Sofa bed

  • Coffee

  • Breakfast

  • First aid

  • Cleaning

  • Wheelchair accessible

  • Bath