About this property

Location

A stay at Royal Lancaster London places you in the heart of London, steps from Hyde Park and Kensington Gardens. This family-friendly hotel is 0.8 mi (1.2 km) from Marble Arch and 1.3 mi (2 km) from Kensington High Street.

Dining

Enjoy local cuisine at Island Grill, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. English breakfasts are available daily from 7 AM to 11 AM for a fee.

Rooms

Make yourself at home in one of the 411 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers, designer toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.

Amenities

Pamper yourself with onsite body treatments and facials. You're sure to appreciate the recreational amenities, including a 24-hour fitness center and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a fireplace in the lobby.

Business Amenities

Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of a conference center and 19 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Property Specifications

Total number of rooms - 411. Number of floors - 18. Number of buildings/towers - 1

Languages our Staff can assist you in

Arabic, Chinese (Cantonese), Czech, Danish, Dutch, English, Filipino, French, German, Italian, Japanese, Polish, Portuguese, Romanian, Spanish, Thai, Turkish, Vietnamese

Payment types at the property

American Express, Carte Blanche, Diners Club, Mastercard, Visa, Cash, Debit cards

Check-in Instructions

Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed. This property accepts credit cards, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.. Cashless transactions are available. Safety features at this property include a security system. Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property. This hotel will charge the guest's credit card for the first night's stay 24 hours before arrival for any bookings where payment for the stay will be made on site instead of at the time of booking..Minimum check-in age is 18.

Check-in Special Instructions

Front desk staff will greet guests on arrival. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Minimum check-in age is 18.

Optional extras

Fee for English breakfast: approximately GBP 35 per person. Airport shuttle fee: GBP 110.00 per person (one-way). Self parking fee: GBP 55.00 per day. Pet fee: GBP 20.00 per pet, per night. Service animals are exempt from fees. Rollaway bed fee: GBP 75.0 per day. Service fee: 5 percent. The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets Policy

Pets allowed, Service animals are allowed, Service animals are exempt from fees/restrictions

What You Need to Know

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.Contactless check-in and contactless check-out are available.