Guest Ratings

4.8

Excellent business hotel.

based on 3187 reviews

Location rated 4.8/5 based on reviews

1

2%

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2

2%

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3

4%

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4

14%

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5

79%

79%

Makati Shangri-La, Manila

5-Star Hotel

Makati, Ayala Street and Makati Avenue

Check-in time

2:00 PM

Check-out time

12:00 PM


Excellent Business Hotel

Top 1% in city

Excellent Luxury Hotel

Top 2% in city

Excellent Romantic Hotel

Top 2% in city

Excellent Wellness Hotel

Top 2% in city

4.8/5

Location

464 reviews

4.8/5

Wellness Area

111 reviews

4.7/5

WiFi

10 reviews

4.5/5

Service

858 reviews

Choose from the Available Rooms

Check in
27 Oct, 2026
1
Check out
28 Oct, 2026
1

Guests

2 Guests · 1 Room

About this property

Location

A stay at Makati Shangri-La, Manila places you in the heart of Makati, just a 4-minute walk from Greenbelt Shopping Mall and within a 5-minute drive of Bonifacio High Street. This luxury hotel is 3.8 mi (6 km) from SM Mall of Asia and 9.1 mi (14.6 km) from SM North EDSA.

Dining

Enjoy Chinese cuisine at Shang Palace, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:00 AM to 10:30 AM for a fee.

Rooms

Make yourself at home in one of the 696 individually furnished guestrooms, featuring refrigerators and minibars. Wired and wireless internet access is complimentary, while 55-inch LED televisions with cable programming provide entertainment. Private bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Amenities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club and an outdoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Business Amenities

Featured amenities include limo/town car service, complimentary newspapers in the lobby, and a 24-hour front desk. Planning an event in Makati? This hotel has 15780 square feet (1466 square meters) of space consisting of a conference center and 12 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Property Specifications

Total number of rooms - 696. Number of floors - 26

Languages our Staff can assist you in

Chinese (Mandarin), English, Filipino, German, Japanese

Payment types at the property

American Express, Diners Club, JCB International, Mastercard, Visa, Cash, Debit cards

Check-in Instructions

Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed. This property accepts credit cards, debit cards, and cash. Cashless transactions are available. Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards. Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property. Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older..Minimum check-in age is 21.

Check-in Special Instructions

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Guests will receive an email within 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration. Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older. Minimum check-in age is: 21.

Optional extras

Fee for buffet breakfast: approximately PHP 1800 per person. Airport shuttle fee: PHP 3900 per vehicle (one-way, maximum occupancy 3). Early check-in is available for a fee (subject to availability). Late check-out is available for a fee (subject to availability). Rollaway bed fee: PHP 2206.80 per night. The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets Policy

Pets not allowed, Service animals not allowed

What You Need to Know

Pool access available from 6:00 AM to 10:00 PM.Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property. Cashless payment methods are available for all transactions.Contactless check-in and contactless check-out are available.

Discover places near the hotel

  • Ayala Center

    100 m

  • Greenbelt Shopping Mall

    300 m

  • Ayala Museum

    300 m

  • Glorietta Mall

    400 m

  • Ayala Triangle Gardens

    400 m

  • SM Makati

    800 m

  • Australian Embassy Manila

    1.3 km

  • Makati Medical Center

    1.4 km

  • Power Plant Mall

    2.2 km

  • Circuit Makati

    2.7 km

  • Fort Bonifacio

    2.9 km

  • St Luke's Medical Center Global City

    3.1 km

  • BGC Arts Center

    3.2 km

  • The Mind Museum

    3.4 km

  • Burgos Circle

    3.5 km

Hotel Amenities

  • Car rental service

  • Bath

  • Shower

  • Minibar

  • Coffee

  • Breakfast

  • First aid

  • Cleaning

  • TV

  • Jacuzzi

  • Security Features

  • 24H. Security

  • Kid's swimming pool

  • Beach nearby

  • Pool bar

  • Bathroom

  • Pay per view

  • WC

  • Telephone

  • Gymnasium

  • Alarm clock

  • Bathrobe

  • Radio

  • Desk

  • Toiletries

  • Slippers

  • Carpeted

  • Wake-Up service

  • Lounge

  • Bidet

  • Towels

  • Sink

  • Water

  • Cot

  • Complimentary

  • Hairdryer

  • Wheelchair accessible

  • Smoke detector

  • Special diets

  • Housekeeping

  • Garden

  • Shuttle service

  • Business Center

  • Laundry Service

  • Dry cleaning service

  • Breakfast in room

  • Iron and board

  • Internet access

  • Lift

  • Express check in

  • Safe

  • Valet parking

  • Currency exchange

  • Massage

  • Bars

  • Banquet

  • Tennis court

  • Spa

  • Concierge

  • ATM

  • Smoking area

  • Air conditioning

  • Luggage storage

  • 24-hour front desk

  • Free Wifi

  • Family Rooms

  • Swimming pool

  • Outdoor swimming pool

  • Non-smoking rooms

  • Copy

  • Parking

  • Restaurant

  • Wifi

  • Room service

  • Fitness centre