Raffles Makkah Palace

About this property

Location

A stay at Raffles Makkah Palace places you in the heart of Makkah, steps from Great Mosque of Makkah and The Clock Towers. This luxury hotel is 0.3 mi (0.5 km) from Kaaba and 0.2 mi (0.3 km) from King Fahad Gate.

Dining

Grab a bite at Al Qasr, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Buffet breakfasts are available daily from 6:00 AM to 10:30 AM for a fee.

Rooms

Make yourself at home in one of the 226 individually decorated guestrooms, featuring iPod docking stations and minibars. 42-inch LED televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.

Amenities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Business Amenities

Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby.

Property Specifications

Total number of rooms - 226. Number of floors - 20. Number of buildings/towers - 2. Year Built - 2007

National Tourism body ratings

This property has received its official star rating from Saudi Ministry of Tourism.

Languages our Staff can assist you in

Arabic, English, Filipino, Hindi, Indonesian, Malay

Payment types at the property

American Express, Mastercard, Visa, Cash, Debit cards

Check-in Instructions

Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash. Some water is reused through a grey water recycling system. Noise-free guestrooms cannot be guaranteed. Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels). Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.Minimum check-in age is 16.

Check-in Special Instructions

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Check-in begins at 4 PM, with the exception being during Ramadan when check-in is not available until 6 PM. Minimum check-in age is: 16.

Optional extras

Fee for buffet breakfast: approximately SAR 130 for adults and SAR 65 for children. Early check-in fee: SAR 250 (subject to availability). Rollaway bed fee: SAR 1000.0 per day. The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets Policy

Pets not allowed, Service animals not allowed

What You Need to Know

Only Muslims are allowed to enter the holy cities of Mecca and Medina. Couples wishing to share a room must provide proof of marriage. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Up to 2 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. No pets and no service animals are allowed at this property. Alcohol is not served or permitted at this property. Contactless check-in and contactless check-out are available.

Property Registry

Property Registration/License Number: 10007941