URSO Hotel & Spa

About this property

Location

A stay at URSO Hotel & Spa places you in the heart of Madrid, within a 15-minute walk of Gran Via and Paseo de la Castellana. This luxury hotel is 0.5 mi (0.9 km) from Plaza de España - Princesa and 1.6 mi (2.6 km) from Prado Museum.

Dining

Enjoy a meal at Casa Felisa, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 11 AM for a fee.

Rooms

Make yourself at home in one of the 78 guestrooms featuring minibars and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.

Amenities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a 24-hour health club, an indoor pool, and a hot tub. This Mediterranean hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Business Amenities

Featured amenities include complimentary wired internet access, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Madrid? This hotel has 1884 square feet (175 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Property Specifications

Total number of rooms - 78. Number of floors - 4. Number of buildings/towers - 1. Year Built - 1913

Languages our Staff can assist you in

English, French, German, Russian, Spanish

Payment types at the property

American Express, Diners Club, Mastercard, Visa, Cash not accepted, Debit cards not accepted

Check-in Instructions

Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed. This property accepts credit cards; cash is not accepted. This property uses eco-friendly cleaning products. Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property. This property will place an authorization for the full amount of the reservation on guest credit card at check-in..Minimum check-in age is 18.

Check-in Special Instructions

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Minimum check-in age is: 18.

Optional extras

Fee for buffet breakfast: approximately EUR 38.5 per person. Airport shuttle fee: EUR 90 per vehicle (one-way). Self parking fee: EUR 30.80 per day. Valet parking fee: EUR 33 per day. Pet fee: EUR 50 per pet, per night. Service animals are exempt from fees. Late check-out is available for a fee (subject to availability). Rollaway bed fee: EUR 105 per night. Spa fee: EUR 35 per night. The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets Policy

Pets allowed, Pet max weight (per pet) in kg is 8, Pet max weight (per pet) in lb is 18, Only dogs are allowed, Maximum number of pets per room 1, Service animals are allowed, Service animals are exempt from fees/restrictions

What You Need to Know

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.