Tótem Madrid Hotel

About this property

Location

With a stay at Tótem Madrid Hotel, you'll be centrally located in Madrid, steps from Paseo de la Castellana and 11 minutes by foot from Puerta de Alcalá. This luxury hotel is 1 mi (1.6 km) from Gran Via and 1.4 mi (2.2 km) from Prado Museum.

Dining

Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 7 AM to 11 AM for a fee.

Rooms

Make yourself at home in one of the 64 guestrooms featuring minibars and flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.

Amenities

Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include babysitting (surcharge) and a television in a common area.

Business Amenities

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

Property Specifications

Total number of rooms - 64. Number of floors - 5. Number of buildings/towers - 1

Languages our Staff can assist you in

English, French, Spanish

Payment types at the property

American Express, Mastercard, Visa, Cash, Debit cards

Check-in Instructions

Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed. This property accepts credit cards, debit cards, and cash. Safety features at this property include a smoke detector and a security system. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.Minimum check-in age is 18.

Check-in Special Instructions

This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Minimum check-in age is: 18.

Optional extras

Fee for continental breakfast: approximately EUR 26 per person. Airport shuttle fee: EUR 75 per vehicle (one-way, maximum occupancy 3). Self parking fee: EUR 36 per night. Pet fee: EUR 28 per pet, per night. Service animals are exempt from fees. Rollaway bed fee: EUR 77.0 per night. The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets Policy

Pets allowed, Pet max weight (per pet) in kg is 10, Pet max weight (per pet) in lb is 22, Only dogs are allowed, Maximum number of pets per room 1, Service animals are allowed, Service animals are exempt from fees/restrictions, Pets cannot be left unattended

What You Need to Know

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.