Palacio de los Duques Gran Meliá - The Leading Hotels of the World

About this property

Location

With a stay at Palacio de los Duques Gran Meliá - The Leading Hotels of the World, you'll be centrally located in Madrid, steps from Plaza de España - Princesa and Royal Theatre. This spa hotel is 0.1 mi (0.2 km) from Plaza de Oriente and 1.4 mi (2.2 km) from Sabatini Gardens.

Dining

Enjoy Spanish cuisine at Jardín de los Duques, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 7 AM to 11:00 AM for a fee.

Rooms

Make yourself at home in one of the 179 air-conditioned rooms featuring minibars and LED televisions. Rooms have private balconies. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have designer toiletries and bidets.

Amenities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, a steam room, and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

Business Amenities

Featured amenities include complimentary wired internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services.

Property Specifications

Total number of rooms - 179. Number of floors - 6. Number of buildings/towers - 2. Year Built - 1851

Languages our Staff can assist you in

Arabic, Chinese (Mandarin), Croatian, English, French, German, Italian, Norwegian, Portuguese, Russian, Spanish, Swedish

Payment types at the property

American Express, Diners Club, JCB International, Mastercard, Visa, Cash, Debit cards

Check-in Instructions

Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card may be required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts credit cards, debit cards, and cash. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá). Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property. Guests must contact this property in advance with their vehicle registration number to enter the car-restricted zone surrounding the hotel..Minimum check-in age is 18.

Check-in Special Instructions

Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation. This property offers use of an 'Audi e-tron' electric vehicle for 1 day per stay. Guests must contact the property prior to arrival to reserve use of the vehicle (subject to availability). This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required. Minimum check-in age is: 18.

Optional extras

Fee for buffet breakfast: approximately EUR 42 per person. Valet parking fee: EUR 35 per day. Nearby parking fee: EUR 35 per night. Pet fee: EUR 80 per pet, per stay. Service animals are exempt from fees. The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets Policy

Pets allowed, Only dogs are allowed, Maximum number of pets per room 2, Service animals are allowed, Service animals are exempt from fees/restrictions

What You Need to Know

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation. The seasonal pool will be open from May to September. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).