About this property

Location

A stay at Hotel Pullman ZamZam Makkah places you in the heart of Makkah, steps from Great Mosque of Makkah and Abraj Al-Bait Towers. This luxury hotel is 0.3 mi (0.5 km) from Kaaba and 7 mi (11.3 km) from Makkah Mall.

Dining

Grab a bite at Al Zahra, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Rooms

Make yourself at home in one of the 1315 guestrooms featuring minibars and flat-screen televisions. Your Select Comfort bed comes with Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.

Amenities

Make use of convenient amenities such as complimentary wireless internet access, concierge services, and shopping on site.

Business Amenities

Featured amenities include limo/town car service, a computer station, and complimentary newspapers in the lobby. Planning an event in Makkah? This hotel has 1076 square feet (100 square meters) of space consisting of conference space and meeting rooms.

Renovations

The property will be renovating from July 19 2023 to July 15 2025 (completion date subject to change). The following areas are affected: Select guestrooms. During renovations, the hotel will make every effort to minimize noise and disturbance.

Property Specifications

Total number of rooms - 1315. Number of floors - 33. Number of buildings/towers - 1. Year Built - 2005

Languages our Staff can assist you in

Arabic, English, French, Hindi, Indonesian

Payment types at the property

American Express, Diners Club, Mastercard, Visa, Cash, Debit cards not accepted

Check-in Instructions

Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed. This property accepts major credit cards and cash. Cashless transactions are available. This property uses a grey water recycling system. Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels). Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.Minimum check-in age is 18.

Check-in Special Instructions

Front desk staff will greet guests on arrival. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Minimum check-in age is 18.

Optional extras

Fee for buffet breakfast: approximately SAR 90 per person. Valet parking fee: SAR 400 per day. Early check-in fee: SAR 400 (subject to availability). Late check-out fee: SAR 400 (subject to availability). Rollaway bed fee: SAR 400.0 per night. The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets Policy

Pets not allowed

What You Need to Know

Only Muslims are allowed to enter the holy cities of Mecca and Medina. Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property. Couples wishing to share a room must provide proof of marriage. Children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Alcohol is not served or permitted at this property. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.Contactless check-in and contactless check-out are available.

Property Registry

Property Registration/License Number: 10001442