Guest Ratings

4.6

Excellent luxury hotel.

based on 1528 reviews

Location rated 4.8/5 based on reviews

1

2%

2%

2

2%

2%

3

5%

5%

4

22%

22%

5

70%

70%

The Pelham London - Starhotels Collezione

5-Star Hotel

London, 15 Cromwell Place, South Kensington

Check-in time

3:00 PM

Check-out time

11:00 AM


Excellent Luxury Hotel

Top 4% in city

Excellent Romantic Hotel

Top 4% in city

Excellent Business Hotel

Top 5% in city

Excellent Sightseeing

Top 5% in city

4.8/5

Location

403 reviews

4.5/5

Service

580 reviews

3.7/5

Room

463 reviews

3.5/5

Breakfast

150 reviews

Choose from the Available Rooms

Check in
20 Oct, 2026
1
Check out
21 Oct, 2026
1

Guests

2 Guests · 1 Room

About this property

Location

Located in London (London City Centre), The Pelham London - Starhotels Collezione is within a 5-minute walk of Natural History Museum and Victoria and Albert Museum. This family-friendly hotel is 0.2 mi (0.4 km) from Science Museum and 0.6 mi (0.9 km) from Harrods.

Dining

For lunch or dinner, stop by La Trattoria, a restaurant that specializes in Italian cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Relax with a refreshing drink at one of the 2 bars/lounges. Full breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee. Children aged 15 and younger eat free breakfast.

Rooms

Make yourself at home in one of the 52 individually decorated guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and bidets. Conveniences include phones, as well as safes and desks.

Amenities

Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. This Georgian hotel also features babysitting (surcharge), a fireplace in the lobby, and a banquet hall.

Business Amenities

Featured amenities include a business center, express check-in, and express check-out. Planning an event in London? This hotel has 570 square feet (53 square meters) of space consisting of conference space and meeting rooms.

Property Specifications

Total number of rooms - 52. Number of floors - 4. Number of buildings/towers - 1

Languages our Staff can assist you in

English, French, German, Italian, Russian, Spanish

Payment types at the property

American Express, Carte Blanche, Diners Club, Discover, JCB International, Mastercard, Visa, Cash not accepted, UnionPay, Debit cards not accepted

Check-in Instructions

Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed. This property accepts credit cards; cash is not accepted. Safety features at this property include a fire extinguisher.Minimum check-in age is 18.

Check-in Special Instructions

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Minimum check-in age is: 18.

Optional extras

Fee for full breakfast: approximately GBP 27 per person. Pet fee: GBP 40 per accommodation (varies based on length of stay). Service animals are exempt from fees. The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets Policy

Pets allowed, Only dogs and cats are allowed, Service animals are allowed, Service animals are exempt from fees/restrictions

What You Need to Know

One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Contactless check-in and contactless check-out are available.

Discover places near the hotel

  • Cromwell Road

    100 m

  • Natural History Museum

    200 m

  • Victoria and Albert Museum

    300 m

  • Science Museum

    400 m

  • Imperial College London

    700 m

  • Hyde Park

    900 m

  • Kensington Gardens

    900 m

  • Harrods

    900 m

  • Royal Albert Hall

    1.0 km

  • Kensington High Street

    1.2 km

  • Sloane Square

    1.4 km

  • Hyde Park Corner

    1.9 km

  • River Thames

    2.0 km

  • Thames Path

    2.0 km

  • Kensington Palace

    2.0 km

  • London City Airport (LCY)

    19.8 km

  • Heathrow Airport (LHR)

    23.3 km

  • Farnborough (FAB)

    59.7 km

  • Luton Airport (LTN)

    60.7 km

  • Gatwick Airport (LGW)

    91.0 km

Hotel Amenities

  • Bike rental service

  • Public transport

  • Housekeeping

  • Special diets

  • Concierge

  • Bar/Snack/CafEn'

  • Air conditioning

  • Safe

  • Express check in

  • Iron and board

  • Internet access

  • Dinner

  • Luggage storage

  • Copy

  • Car rental service

  • Lunch

  • Lift

  • Breakfast in room

  • 24H. Security

  • High chairs

  • Smoke detector

  • Dry cleaning service

  • Cot

  • Sofa bed

  • Gymnasium

  • Water

  • Dvd

  • Towels

  • Sheets

  • Wake-Up service

  • Carpeted

  • Slippers

  • Bathroom

  • WC

  • Toiletries

  • Desk

  • Radio

  • Bathrobe

  • Alarm clock

  • Hairdryer

  • Telephone

  • Bath

  • Minibar

  • Coffee

  • Breakfast

  • First aid

  • Cleaning

  • TV

  • Security Features

  • Laundry Service

  • Shower

  • Bars

  • Free Wifi

  • Family Rooms

  • Non-smoking rooms

  • Fitness centre

  • Restaurant

  • Babysitting service

  • Room service

  • Pets allowed

  • 24-hour front desk

  • Banquet

  • Wifi