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About this property

Location

With a stay at Palace Downtown, you'll be centrally located in Dubai, within a 10-minute walk of Dubai Mall and Dubai Fountain. This family-friendly hotel is 1.3 mi (2.1 km) from Burj Khalifa and 4.4 mi (7.1 km) from Dubai International Convention and Exhibition Centre.

Dining

Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.

Rooms

Make yourself at home in one of the 242 guestrooms featuring minibars and LCD televisions. Rooms have private balconies. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and bidets.

Amenities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an outdoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. Getting to nearby attractions is a breeze with the area shuttle (surcharge).

Business Amenities

Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in Dubai? This hotel has 18299 square feet (1700 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Property Specifications

Total number of rooms - 242. Year Built - 2007

Languages our Staff can assist you in

Arabic, Bulgarian, English, Filipino, French, Hindi, Russian

Payment types at the property

American Express, Diners Club, JCB International, Mastercard, Visa, Cash, Debit cards, UnionPay

Check-in Instructions

Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed. This property accepts credit cards, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.. Safety features at this property include a fire extinguisher, a security system, and a first aid kit. Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.Minimum check-in age is 18.

Check-in Special Instructions

Front desk staff will greet guests on arrival. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Check-in is 2 PM on December 31 to avoid temporary road closures. Minimum check-in age is 18.

Optional extras

Fee for buffet breakfast: approximately AED 160 per person. Airport shuttle fee: AED 400 per vehicle (one-way, maximum occupancy 3). Rollaway bed fee: AED 350.0 per night. The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets Policy

Pets not allowed

What You Need to Know

Pool access available from 7:00 AM to 7:00 PM. One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Contactless check-in and contactless check-out are available.

Experiences

  • Visiting Green Planet Dubai

  • Visiting Dubai Water Canal Waterfall

  • Visiting Burj Al Arab Tower

  • A walk at Dubai Miracle Garden

  • Enjoying Jumeirah Beach

Discover places near the hotel

  • Souk al Bahar

    200

  • Dubai Mall

    500

  • KidZania

    800

  • Dubai Fountain

    800

  • Dubai Opera

    1.4KM

  • Dubai Aquarium & Underwater Zoo

    1.4KM

  • Dubai Water Canal

    1.4KM

  • Burj Khalifa

    1.6KM

  • Emaar Square

    1.8KM

  • Coca-Cola Arena

    3.0KM

  • City Walk

    3.3KM

  • Dubai Water Canal Waterfall

    3.6KM

  • Safa Park

    3.7KM

  • Museum of the Future

    4.2KM

  • Dubai World Trade Centre

    4.7KM

  • Dubai Intl. Airport (DXB)

    15.4KM

  • Sharjah (SHJ-Sharjah Intl.)

    40.1KM

  • Al Maktoum Intl. Airport (DWC)

    52.3KM

Hotel Amenities

  • Bath

  • Shower

  • Minibar

  • Coffee

  • First aid

  • Cleaning

  • Security Features

  • Smoke detector

  • 24H. Security

  • Steam room

  • Concierge

  • Telephone

  • TV

  • Hairdryer

  • Lake

  • Bathrobe

  • Desk

  • Toiletries

  • WC

  • Bathroom

  • Slippers

  • Wake-Up service

  • Towels

  • Water

  • Cot

  • Gymnasium

  • Video

  • Alarm clock

  • Balcony

  • Smoking area

  • ATM

  • Luggage storage

  • Air conditioning

  • Free Wifi

  • Family Rooms

  • Swimming pool

  • Free Parking

  • Outdoor swimming pool

  • Non-smoking rooms

  • Parking

  • Restaurant

  • Wifi

  • Room service

  • Spa

  • 24-hour front desk

  • Banquet

  • Bars

  • Fitness centre

  • Garden

  • Copy

  • Sauna

  • Jacuzzi

  • Currency exchange

  • Valet parking

  • Lift

  • Internet access

  • Safe

  • Iron and board

  • Dry cleaning service

  • Laundry Service

  • Babysitting service

  • Business Center

  • Shuttle service

  • Terrace

Guest questions

RelatedPalace Downtown

  • What kind of breakfast is served at Palace Downtown?

    Breakfast option(s) include:Continental/Full English/Irish/Vegetarian

  • Does Palace Downtown have a restaurant on site?

    Palace Downtown has 6 restaurants:Thiptara/Ewaan/Buhayra Lounge

  • What are the check-in and check-out times at Palace Downtown?

    Check-in from 15:00, and check-out is until 12:00.

  • What type of room can I book at Palace Downtown?

    Room options at Palace Downtown include:Double - Suite